Delivery within Australia
Orders are dispatched within 24 hours - subject to payment and stock availability. If any items are out of stock, we will advise you as soon as possible. Postage is charged at a flat rate of $12.00. All order over $150 within Australia are shipped free of charge.
You will be responsible for any customs or import duties levied once the package reaches your destination country. We have no control over such charges and cannot predict them. Please contact Little Bonbon for international postage prices.
The utmost care is taken to ensure that all of our products are fault free, we undertake a quality check in our factory prior to dispatch,however, from time to time a fault may occur. In the unlikely event that an item is faulty or damaged please contact us immediately and we will organise a replacement. Faulty Goods can be returned for an exchange or refund and will include a refund on postage. Please ensure that if you receive a package/parcel which is visually damaged or opened, ensure that you notify the carrier before signing for your order.
Returns / Exchanges
Little Bonbon would like you to feel confident when ordering online, so if you find for any reason that your selection is not what you expected, the right colour or size, simply contact us within 7 days of receiving purchase and we will arrange an exchange. Please note that exchanges will be given if the item is; unused, unworn and with all labels intact. All items exchanged will incur an extra delivery charge. There are no refunds or exchange on sale items. Little Bonbon apologises for items that are out of stock. We will advise you immediately and allow you the opportunity to choose a new item that you would like to exchange item for. All returns are to be posted to the below address and include a self addressed prepaid satchel for your new items to be returned in. We will not refund postage for returns.
Little Bonbon Reply Paid 86189 PO Box 2138 Smithfield NSW 2164
All orders sent by Little Bonbon have a tracking number. If for some reason your parcel does not arrive within a reasonable time please contact us we will track it for you.